888com handles your personal data responsibly and transparently, in compliance with Brazil's General Data Protection Law (LGPD). Here you'll find exactly what we collect, why we collect it, and how you stay in control of your information.
888com has built its privacy policy around practical principles — not just legal obligations.
All data transmitted between your phone or computer and 888com's servers is protected by 256-bit SSL encryption — the same standard used by digital banks. Your registration data, betting history, and payment information are never transmitted without protection.
888com does not sell, rent, or share your personal data with third parties for commercial purposes. Full stop. Any data sharing is done exclusively with operational partners required for the platform to function — and always under confidentiality agreements.
As the owner of your data, you have the right to access, correct, port, or delete your personal information at any time. Simply contact our team at suporte@888com.cash and your request will be handled within 15 business days, as required by the LGPD.
888com complies with the General Data Protection Law (Law No. 13,709/2018). Every piece of data collected has a defined legal basis — whether for the performance of the service agreement, compliance with a regulatory obligation, or based on your express consent.
888com retains your personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with applicable legal obligations. Financial transaction data is retained for up to 5 years as required by Brazilian tax law.
In the event of any security incident that may affect your personal data, 888com is committed to notifying affected users and the National Data Protection Authority (ANPD) within the legally required timeframes — with full transparency about what happened and the steps taken.
This Privacy Policy explains how 888com collects, uses, stores, and protects your personal data. By creating an account or using any 888com service, you confirm that you have read and understood this document. For any questions, write to suporte@888com.cash. See also our Terms and Conditions.
A 888com is the operator of the online casino and Sports Betting platform available at 888com.cash, developed exclusively for the Brazilian market. This Privacy Policy applies to all users who access, register, or use any service available on the 888com platform — including sports bets on football (Brasileirão Série A, Copa do Brasil, Libertadores), MMA/UFC, basketball (NBB), Live Casino games, slots, crash games, and deposits via Pix, boleto bancário, credit card, or other available methods.
888com acts as the controller of your personal data, as defined by the General Data Protection Law (LGPD — Law No. 13,709/2018). This means we are responsible for decisions about how and why your data is processed. Where operational partners act as data processors on our behalf, we ensure that all processing takes place in accordance with this policy and the LGPD.
This policy is governed by Brazilian law and drafted in Brazilian Portuguese. In the event of any conflict with versions in other languages, the Portuguese version shall prevail.
By creating an account on 888com or use our services, you provide us with:
When you access the 888com platform, we automatically collect:
In specific situations, we may receive data about you from third parties — such as payment providers (to confirm transactions via Pix or bank slip) or identity verification bureaus used in the KYC process. This data is used solely for the purposes described in this policy.
A 888com uses your personal data strictly for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Full name, CPF, email, phone number, date of birth |
| Identity verification (KYC) | Identity documents, selfie, proof of address |
| Payment processing | Pix key, banking details, transaction history |
| Provision of casino and Sports Betting services | Account data, betting history, balance |
| Fraud and Money Laundering Prevention | IP address, device ID, behavioral patterns, transaction history |
| Customer Support | Email, phone, support interaction history |
| Promotional communications (with consent) | Email, phone number, gaming preferences |
| Platform improvement | Browsing data, usage logs, feedback |
| Compliance with regulatory obligations | Full registration data, transaction history |
A 888com does not use your data for automated decision-making that produces significant legal effects — except for fraud risk analysis, where you may request a human review of any decision at any time.
The LGPD requires that all personal data processing have a clear legal basis. The 888com bases the processing of your data on the following legal grounds set out in Art. 7 of Law No. 13,709/2018:
888com does not process sensitive data (such as health information, sexual orientation, or biometrics) without express, purpose-specific consent.
A 888com may share your personal data with the following categories of operational partners, always under contract and confidentiality obligations:
A 888com may disclose your data to Brazilian government authorities, regulators, or courts when required by law, court order, or applicable regulation. In such cases, disclosure is strictly limited to what is legally necessary.
888com does not sell, rent, or share your personal data to advertisers, data brokers, third-party marketing platforms, or any entity intending to use it for purposes not described in this policy.
If you receive communications claiming to be from 888com that request personal information through unofficial channels (outside the 888com.cash website or the email suporte@888com.cash), disregard them and report the incident to our support team. 888com will never ask for passwords via email or chat.
The platform 888com uses cookies and similar technologies to ensure the site works correctly, improve the user experience, and — with your consent — personalize content. See the types of cookies we use:
| Type | Purpose | Required? |
|---|---|---|
| Essential cookies | Keeping your session active, account authentication, security (CSRF protection) | |
| Functional cookies | Remember language preferences, game filters, and account settings | |
| Analytical cookies | Platform usage analysis for improvements — anonymized data | |
| Personalization cookies | Show relevant promotions and games based on your usage history |
You can manage cookie preferences in your browser settings. Disabling essential cookies may prevent your 888com account from functioning properly. Optional cookies can be declined without affecting access to core services.
A 888com implements technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure. Key safeguards include:
No system is 100% invulnerable. That's why we strongly recommend enabling 2FA on your 888com account and using a unique password — different from the ones you use for email, banking, and other platforms.
A 888com retains your personal data for as long as necessary to fulfil the purposes described in this policy or to meet applicable legal obligations:
Once the applicable retention period has ended, your data is permanently deleted or anonymized in a way that can no longer be linked back to you.
The LGPD grants you, as a data subject, the following rights regarding the information that 888com holds about you:
Each of these rights can be exercised at any time — simply contact our support team.
You may request a copy of all personal data 888com holds about you — including registration details, betting history, and financial transaction records.
If any of your details are incorrect or outdated — address, phone number, email — you can request a correction at any time through 888com support, with proof of identity.
You may request deletion of your personal data processed on the basis of consent. Data required to fulfill legal obligations cannot be deleted before the applicable retention period expires.
You may request your data in a structured, machine-readable format for transfer to another controller — in accordance with ANPD regulations on personal data portability.
You may withdraw consent given for specific purposes — such as receiving promotional communications — at any time, without affecting your access to 888com's services.
You may request information about which entities 888com has shared your data with, in what context, and for what purpose — ensuring full transparency over how your information is used.
To exercise any of these rights, please contact us at suporte@888com.cash with the subject line "LGPD Rights". Requests are responded to within 15 business days.
The process is straightforward and hassle-free. Here's how to request access, correction, or deletion of your data at 888com.
Use the subject line "LGPD Rights – [request type]". For example: "LGPD Rights – Access to my data" or "LGPD Rights – Account deletion". This helps our team route your request to the right person quickly.
To protect you against fraudulent requests, we will ask you to verify your identity — typically using your registered CPF and a valid ID document. This step is mandatory for access, deletion, and portability requests.
Our team will review your request and respond within the legal timeframe — up to 15 business days for most requests. For complex cases, we will notify you of any extension along with the reason.
You will receive an email confirmation once your request has been processed. If a request is legitimately declined (for example, data that must be retained due to a legal obligation), we will explain the reason and inform you of your options for appeal with the ANPD.
The platform 888com is exclusively for users aged 18 and over. 888com does not knowingly collect personal data from minors. The registration process requires age confirmation, and identity verification (KYC) before the first withdrawal confirms the user's actual age.
Should 888com determine that it has collected data from a minor for any reason, the account will be closed immediately, the data will be deleted as soon as possible — unless retention is required by law — and the balance will be held in accordance with the applicable regulatory procedure.
If you are a parent or guardian and believe a child or teenager has used the 888com platform, please contact us immediately at suporte@888com.cash with the subject line "Minor Protection". We will treat the matter with the highest priority.
A 888com has appointed a Data Protection Officer (DPO), as required by the LGPD, responsible for overseeing compliance with this policy and serving as the point of contact between the company, data subjects, and the National Data Protection Authority (ANPD).
For questions related to this Privacy Policy, exercising your rights as a data subject, or any concerns about how 888com handles your information, please reach out through the following channels:
If you are not satisfied with 888com's response, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) — the Brazilian regulatory body responsible for enforcing the LGPD.
Our privacy channel is monitored by specialists — not bots. All requests are handled confidentially and responded to in Brazilian Portuguese.
A 888com may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or the services offered. The update date at the top of this document will always indicate the most recent version.
Significant changes — especially those that expand the scope of how your data is used or affect data subjects' rights — will be communicated by email to your registered address at least 15 days in advance. For minor updates (language revisions, clarifications with no practical impact), publishing the update on the platform is sufficient.
Continued use of the 888com platform after any update to this policy takes effect constitutes acceptance of the new terms. If you do not agree with the changes, you may close your account and request deletion of your data as described in Section 9.
Keep your 888com registration email up to date so you receive important privacy notifications. If you need to update your contact details, reach out to our support team.
Your data is also used to protect you — by identifying usage patterns that may indicate a need for support.
Set daily, weekly, or monthly deposit limits. 888com's system strictly enforces the limits you configure — no exceptions.
Set session time notifications. A mindful break helps you stay in control — and your session data is used solely for that purpose.
Pause your access to games for as long as you need. During self-exclusion, we won't send you any promotional communications — we respect your choice.
Mandatory identity verification before the first withdrawal. Your documents are handled with encryption and deleted after the applicable legal retention period.
Access the responsible gambling tools on our Responsible Gaming.
888com was built for the Brazilian player who takes both entertainment and data security seriously. Sign up in under 2 minutes, deposit via Pix from R$ 20.00, and play with the peace of mind that your data is in good hands.
Gaming is for players 18 and older. See our Terms and Conditions and the Responsible Gaming.